Your Basket

Your basket is empty

Checkout

Without Maintenance, Readiness Is Just an Illusion

We know that an evacuation plan is only as strong as the equipment it relies on. In an emergency, there is no second chance, no time for hesitation and no room for failure. Our Evac+Chairs are designed for dependable, life-saving performance but like any Class 1 Medical Device, they must be properly maintained to remain safe, compliant and ready for use. Servicing is not a luxury or an optional extra. Under the Provision and Use of Work Equipment Regulations 1998 (PUWER), it is the law. More than that, it is the assurance that when lives depend on your Evac+Chair, it will perform exactly as it should.

The Myth: “We Don’t Need to Service It”

Sometimes, organisations assume they don’t need a maintenance contract because the Evac+Chair was purchased for someone who has now left. This is a misconception. If you have an Evac+Chair, it is your responsibility to ensure it is fully operational. Maintenance isn’t about who uses it – it’s about readiness. You never know who might need it. Not all users have permanent disabilities; some may have temporary injuries, hidden medical conditions or experience a sudden emergency. Anyone could require an Evac+Chair at a critical moment. The last thing you want is for someone to rely on it and find it isn’t working. This could put both the operator and passenger in danger and create a critical bottleneck during evacuation.

The Hidden Threat: Wear and Tear You Cannot See

The greatest danger is not always what you can see, but what you cannot. Wear and tear is silent, gradual and often invisible – until the moment of crisis. In an emergency, when every second counts, there is no time for equipment failure. To the untrained eye, signs of damage may go unnoticed, but a qualified Service Technician can identify issues. Annual maintenance is the safeguard that ensures reliability when it matters most. Without it, the first time a fault is revealed could be the very moment someone relies on the Evac+Chair for their safety – and by then, it’s too late.

We Service Evac+Chairs Only – and We Do It Thoroughly

That is why our nationwide team of in-house Service Technicians, who know our Evac+Chairs inside and out, carry out thorough annual inspections exclusively on our brand of evacuation chairs. They test, service and, where necessary, replace parts using genuine Evac+Chair components – which are not available from third parties. This ensures your Evac+Chair remains fully operational, fully compliant and ready to perform in an instant. In doing so, we safeguard not only compliance but also the trust, confidence and safety of every person who may one day rely on your evacuation plan.

Tailored Maintenance for Every Organisation

We recognise that responsibility looks different in every organisation. A school, a hospital, an office block or a stadium will all face different risks and pressures. That is why we offer flexible maintenance contracts of one, three or five years, ensuring there is a plan to meet your needs and budget without ever compromising on quality. Each contract provides consistent expert care, year after year, giving you peace of mind, safeguarding your investment and demonstrating a clear commitment to legal and moral responsibility.

Servicing Is About Absolute Readiness

Regular servicing goes far beyond extending equipment lifespan or meeting legislation. It is about absolute readiness. It is about knowing that in the critical moment of an emergency, your Evac+Chair will perform exactly as intended. Servicing delivers reassurance that you remain compliant with PUWER, confidence that your evacuation plans are not just theoretical but fully practical and peace of mind that you have done everything possible to protect those for whom you are responsible.

Preparedness Is a Continuous Commitment

Preparedness does not begin and end with purchasing the right equipment. True responsibility means keeping that equipment ready, reliable and compliant every single day. Even if an Evac+Chair is in storage or the original user has left, maintaining it through a contract ensures it will always be ready when it matters most. By choosing an Evac+Chair maintenance contract, you are not simply buying a service plan – you are making a commitment to certainty, accountability and the highest standard of safety.

Safety Is Non-Negotiable

We believe safety is non-negotiable. That belief underpins every Evac+Chair we manufacture, every training course we deliver and every maintenance contract we provide. When you partner with us, you can be confident that your evacuation equipment will be ready when it matters most because lives depend on it.

Purchase your maintenance contract today to stay compliant and ensure your Evac+Chair is always ready, whether in use or in storage.

👉 Click here to get started

Back to news