EVAC+CHAIR NEWS

Keeping you up to date on all of the news items, case studies and press releases surrounding the world of Evac+Chair.

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Evac+Chair at the International Conference for Disaster Medicine, Saudi Arabia

Evac+Chair has recently showcased its ambitious plans for international expansion. Following on from this, our Saudi distributor, Mohammed Yousef showcased a broad range of evacuation equipment at the International Conference for Disaster Medicine, Saudi Arabia on 13th -14th October 2019.   The International Conference for Disaster medicine is the first of its kind, with the…

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National Customer Service Week

Evac+ Chair International are proud to be members of the Institute of Customer Service as part of our commitment to customer service. We were celebrating our customer service journey with National Customer Service week 7-11th October 2019. Evac+Chair have total customer focus with it being one of the pillars of our mission, to be recognised…

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Friday: Trust

As a proud UK manufacturer, we pride ourselves on providing our customers with high quality products and services that they can rely on in critical emergency situations. Building customer trust is key for us as our equipment is designed and manufactured to save the lives of the vulnerable, in extremely challenging conditions. Here are some…

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Thursday: Leadership

Championing customer service is a crucial area of focus in the boardroom. We asked one of our board members, Steve Ellis, Technical & Operations Director, his views on how the business strives to delivery exemplary customer service:   Steve Ellis: “Maintaining and increasing our trust levels with our customers is always at the forefront of…

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Wednesday: Recognition

Well Done to the Winners! In recognition of National Customer Service Week, we are celebrating the hard work our employees contribute towards our customer service. We have asked our employees to nominate a colleagues who have gone above and beyond.   Here are the employee winners who got nominated by their employees: Alex Round, Dean…

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Tuesday’s Topic: Capability and Skills

At Evac+Chair, customer care isn’t solely the responsibility of the customer service team, it is shared far and wide across the organisation from our teams in dispatch right through to our service engineers in the field. For our customers to remain totally satisfied, we must ensure that we keep pace with the ever-changing needs of…

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Effective evacuation for care homes

Often, one of the biggest difficulties faced by care homes during a fire evacuation is that many of its residents are likely to have reduced mobility. At a time when speed and efficiency is key, extra care and consideration is required in the case of a fire evacuation as this can pose a threat to…

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Monday’s Topic: Customer Insight

Evac+Chair is celebrating National Customer Service Week and Monday’s topic is ‘Customer Insight’ Evac+Chair prides itself on going above and beyond for its customers. Not just by providing the most efficient means of escape, but by educating and raising awareness of the changing nature of risks surrounding evacuation. Evac+Chair conducts regular market research to gain…

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Evac+Chair sharing best practice in emergency evacuation at FM Expo 2019

Evac+Chair sharing best practice in emergency evacuation at FM Expo 2019 Evac+Chair will be discussing the importance of inclusivity in emergency evacuation plans and procedures while exhibiting its extensive range of evacuation chairs at FM Expo 2019, 17-19 September, Dubai World Trade Centre. The changing nature of risk The nature of risk is changing –…

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The importance of Training and Maintenance

  Are you up to date? As every Evac-Chair is categorised as a Class 1 Medical Device Directive, licensed by the MHRA (Medical Health Regulatory Authority), it is critically important your staff are adequately trained in how to use the chair within your building. It is also vital that your Evac+Chair is regularly maintained to…

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Safety & Health Expo 2019

We were hand’s on to share best practice emergency procedures and advise on how you can identify and mitigate your building’s evacuation risks at this year’s Safety & Health Expo 2019 at ExCel, London Footfall at the event was strong, with a large proportion of international visitors. The variety of high-calibre speakers amongst the seminar…

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City of Bristol College ensures safety for all

City of Bristol College has completely overhauled its fire and health & safety systems after reviewing evacuation procedures with Evac+Chair International. Stephen Brough initiated the review after joining the multi-site college as Health, Safety and Well-being Manager in 2017.  The site is used by around 20,000 students and 1,000 staff and has a mix of…

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Evac+Chair’s Russian distributor win’s gold!

Evac+Chair’s Russian distributor Argus Spectrum International, was awarded a gold medal in ‘Guarantee of Quality and Stability’ for it’s range of products which include the Evac+Chair as part of their solution for evacuating the mobility impaired. This was awarded at this year’s “Integrated Safety and Security Exhibition 2019” which was organised in accordance with the…

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Evac+Chair Product Launch Event – India

  Continuing with its ambitious plans for international expansion, Evac+Chair showcased its broad range of evacuation solutions for the first time at The Chancery Pavilion, Bengaluru, India on 31st January 2019. This conference event focused on educating and creating awareness on the importance of evacuating people mobility impairments from high rise buildings during fire incidents,…

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Evac+Chair aiming to boost best practice in evacuation at the Hotel Plus Exhibition, Shanghai, China

With thousands of hotels now more accessible to the mobility impaired, it is critically important that plans are in place to help those in need exit the building in any emergency situation. That’s why Evac+Chair’s Chinese distributor, Jianquan Medical will be showcasing Evac+Chair’s world-leading emergency evacuation chairs at this year’s ‘Hotel Plus’ exhibition at the…

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