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Evac+Chair Maintenance
Protect. Maintain. Perform.
When you purchase Evac+Chair maintenance, you’re investing in more than just a one-off service. Our maintenance contracts provide annual servicing and ongoing support throughout your chosen 1, 3 or 5-year agreement, helping to keep your Evac+Chair maintained, protected and ready when it matters most.
Purchasing your Evac+Chair maintenance couldn’t be easier. Simply enter the full address of the location where your Evac+Chair(s) are based and select the maintenance term that suits you.
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Our Assured Care Plan – provides performance and compliance support for Evac+Chairs up to 10 years old. Prices are £111 + VAT for the first Evac+Chair on site and £76 + VAT for additional Evac+Chairs at the same site.
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Our NEW Lifetime Care Plan – continued performance and compliance for Evac+Chairs between 10-15 years. Prices are £150 + VAT for the first Evac+Chair on site and £105 + VAT for additional Evac+Chairs at the same site.
Exclusive Multi-Year Savings
Alternatively, opt for a longer-term agreement to unlock exclusive discounts and enjoy added peace of mind with continuous support and protection.
- Save 10% on a 3-year agreement
- Save 20% on a 5-year agreement
Our premium multi-year evacuation chair maintenance contracts offer cost savings, service continuity and reduced administrative hassle – giving you full confidence that your Evac+Chair remains compliant, protected and ready.
- Key Benefits
- What’s Included
- Clear, audit-ready service documentation – Helping you maintain accurate records and demonstrate responsible equipment maintenance.
- Reliable performance when it matters most – Giving you confidence that your Evac+Chair is ready in an emergency.
- Early identification of wear, deterioration and potential faults – Helping prevent unexpected issues before they escalate.
- Reduced downtime and lower operational risk – Minimising disruption and helping maintain equipment readiness.
- Extended service life for your Evac+Chair – Protecting your investment through regular, professional maintenance.
- Manufacturer-approved maintenance – Going beyond a basic visual inspection, with specialist testing and genuine manufacturer expertise.
- Nationwide support from trained Evac+Chair Service Technicians – Providing specialist support when you need it.
- Long-term protection for your investment – With ongoing maintenance cover and additional call-out support at no extra cost throughout your agreement.
Why regular maintenance is essential for your Evac+Chair
Evac+Chairs are Class I Medical Devices and must be properly maintained. In the UK, the Provision and Use of Work Equipment Regulations 1998 (PUWER) require applicable work equipment to be maintained in an efficient state, in efficient working order and in good repair. Article 17 of the Regulatory Reform (Fire Safety) Order 2005, amended by the Fire Safety Act 2021, reinforces this responsibility by requiring relevant fire-safety equipment to be subject to a suitable system of maintenance.
An Evac+Chair may appear to be in good condition while underlying wear or deterioration remains undetected. Age, dust, humidity, temperature changes and storage conditions can all affect its components – even if the Evac+Chair has never been used. An emergency is the worst possible time to discover a fault.
Without maintenance, you could put lives at risk and leave your organisation unable to provide satisfactory maintenance evidence during a fire-risk assessment, safety inspection or audit. Where legal duties have not been met, organisations may face enforcement action and, in serious cases, prosecution.
Why choose manufacturer-approved Evac+Chair servicing?
Third-party providers can only undertake visual and basic functional checks. Without Evac+Chair’s patented testing equipment, genuine replacement parts and approved procedures, they cannot provide a manufacturer-approved Evac+Chair service. Only Evac+Chair and our approved service partners are authorised and equipped to do so.
Our factory-trained Service Technicians use approved procedures and our patented tools, including FrictionChecker™ and TensionChecker™, to identify issues that visual and basic functional checks may miss.
With more than 40 years’ experience designing and manufacturing evacuation chairs, no one understands your Evac+Chair better.
When lives may depend on your Evac+Chair, there is no room for compromise. Trust the original manufacturer.
Frequently asked questions about Evac+Chair maintenance
Evac+Chair specifies annual servicing to help ensure its evacuation chairs remain reliable and ready to perform.
Servicing is not determined solely by use. Age, storage conditions, temperature changes, humidity, dust and the natural deterioration of components can all affect performance. An additional inspection should be arranged if the Evac+Chair has been damaged or exposed to adverse conditions.
Organisations have legal duties to maintain work and fire-safety equipment.
Provision and Use of Work Equipment Regulations 1998 (PUWER) requires applicable work equipment to be maintained in an efficient state, in efficient working order and in good repair. Article 17 of the Regulatory Reform (Fire Safety) Order 2005, amended by the Fire Safety Act 2021, also requires relevant fire-safety equipment to be subject to a suitable system of maintenance.
Although legislation does not prescribe a specific servicing timeframe for evacuation chairs, Evac+Chair specifies annual servicing to help ensure its products continue to perform as intended.
Failure to maintain equipment or provide adequate maintenance evidence could leave an organisation unable to demonstrate that it has met its responsibilities. Regulatory breaches may result in enforcement action and, in serious cases, prosecution.
Read more about evacuation-chair legislation and compliance: CLICK HERE
A manufacturer-approved service checks the Evac+Chair’s condition and safety-critical components, including:
- Evac+Chair frame
- Handles
- Wheels and brakes
- Safety restraints
- Headrest and hammock textiles
- Belt friction and tension
- Safe and effective operation
Evac+Chair technicians use our patented FrictionChecker™ and TensionChecker™ tools to identify wear, deterioration and potential faults that may not be detected through visual inspection alone.
Every manufacturer-approved Evac+Chair service includes comprehensive physical inspections, operational testing and specialist friction and track-tension testing.
Where worn or damaged components need to be replaced, only genuine Evac+Chair parts are used. These parts are available exclusively to Evac+Chair and our approved service partners – not to unauthorised third parties.
Once the service is complete, the maintenance label is updated and you will receive a comprehensive digital service report within 24 hours, detailing the work completed and any advisories.
Only Evac+Chair and our approved service partners can provide a manufacturer-approved Evac+Chair service. Our Service Technicians and approved partners receive specialist manufacturer training and have access to Evac+Chair’s approved procedures, patented testing equipment and genuine replacement parts.
Unauthorised third-party providers do not have access to these tools, procedures or parts and cannot provide a manufacturer-approved service. When selecting a provider, check that it is authorised by Evac+Chair and that its service includes operational testing – not a visual inspection alone.
Following every manufacturer-approved service, you will receive a comprehensive digital service report and an updated maintenance label.
Keep these records as part of your planned maintenance programme. They provide an auditable maintenance history and can support risk assessments, safety inspections, internal audits, compliance reviews and future maintenance planning.
Without suitable records, your organisation may be unable to demonstrate that its evacuation equipment has been properly maintained.
Keep your Evac+Chair ready
Readiness is not measured by how often an Evac+Chair is used. It is measured by whether it is ready to perform when it matters most.
Choose a 1, 3 or 5-year manufacturer-approved maintenance plan to keep your evacuation equipment professionally maintained.
Do not leave equipment readiness – or the safety of those who may depend on it – to chance.
Not sure which plan you need?