FREQUENTLY ASKED QUESTIONS

When thinking of purchasing an Evac+Chair there may be some questions that you’d like to ask when considering your own circumstances. Here are some of the questions we are most often asked.

WHY DO WE SUPPLY DIFFERENT MODELS?

We manufacture a wide range of evacuation chairs for every emergency evacuation scenario. Evac+Chair not only covers non-domestic, commercial and public premises, it also extends to the Air+Chair, specifically designed for on-board transit of mobility-restricted passengers travelling by air, sea and rail. All Evac+Chairs are designed to accommodate the passenger and handler.

WHY DO I NEED A SITE SURVEY?

With at least eight different models of evacuation chair within our range to suit different building environments, it's important to have a site survey to ensure you are purchasing the correct model for your requirements. For example, we will take measurements of the stair angle to make sure the correct friction tracks are fitted on your evacuation chair.

HOW DOES THE EVAC+CHAIR WORK?

All our evacuation chairs work with friction track technology, which is the self-braking reinforced track which controls the speed of descent for easy single person operation.

DO OUR EVAC+CHAIRS GO UP STAIRS?

Yes, IBEX5 Transeat and the 600H evacuation chair are able to ascend as well as descend a staircase. The IBEX5 Transeat uses traction belts that stay in connection with the stair nosing, where the 600H incorporates two retractable carrying handles to help assist with the ascent. These both require a minimum of two-person operation for an ascent.

HOW MANY PEOPLE DOES IT TAKE TO OPERATE AN EVAC+CHAIR?

Our most frequently purchased chair for descent evacuation only, the 300H Evac+Chair, only requires one person operation*. However, depending on the Evac+Chair model, staircase structure and the circumstances of the evacuation, additional operators can be involved to assist, but this is down to the decision of the operators. *Recommendation by Evac+Chair: In situations where there are plastic/synthetic stair edges, heavier passengers or steep angled stairs, the descent speed may increase so two-person operation is advised.

DO YOU NEED TRAINING FOR THE EVAC+CHAIR?

Although all of our evacuation chairs are easy to use, when it comes to an emergency situation we firmly believe that training can further enhance how effective your emergency equipment can be. It is your legal obligation to keep up-to-date with new regulations, with adequately trained staff in emergency escape procedures for all, including the mobility impaired.

CAN THE EVAC+CHAIR BE USED IN A DOMESTIC PREMISES?

Our evacuation chairs can be used in domestic premises, but it is not recommended for daily use as they are designed for emergency purposes only.

WHY DO WE NEED A MAINTENANCE CONTRACT?

Our evacuation chairs fall under the Class 1 Medical Device Directive licensed by the Medical Health Regulatory Authority (MHRA). The Class 1 Medical Device Directive states that equipment should be serviced approximately every 6 months. However, we, as the manufacturer, recommend every 12 months and this is accepted by the directive. Maintenance is a physical check, not just a visual check as the Directive requires both physical and visual checks and these should be incorporated within your own risk assessments.

WORLD LEADERS IN EVACUATION FOR OVER 35 YEARS

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World Leaders In Evacuation For Over 35 Years
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