FREQUENTLY ASKED QUESTIONS

When thinking of purchasing an Evac+Chair there may be some questions that you’d like to ask when considering your own circumstances. Here are some of the questions we are most often asked.

WHY DO WE OFFER A NUMBER OF DIFFERENT MODELS?

We manufacture a wide range of evacuation chairs to cater for every emergency evacuation scenario in a variety of environments. This includes evacuation solutions suitable for ascending and descending traditional stairwells, as well as spiral staircases. Evac+Chair offers FREE evacuation site surveys at your premises, to help determine the best evacuation solution - based on your specific requirements.

WHY DO I NEED A SITE SURVEY?

With at least eight different models of evacuation chair within our range to suit different building environments, it's important to undertake a comprehensive site survey to ensure you are purchasing the correct model for your requirements. For example, we will take measurements of the stair angle to make sure the correct friction tracks are fitted on your evacuation chair.

HOW DOES AN EVAC+CHAIR WORK?

All our evacuation chairs work with friction-track technology, which is the self-braking reinforced track which controls the speed of descent for easy single person operation. This innovative technology was originally designed by David Egan, back in 1982 when the first Evac+Chair was invented.

CAN EVAC+CHAIRS ALSO GO UPSTAIRS AS WELL AS DOWNSTAIRS?

Yes, the IBEX and the 600 Series evacuation chair are designed to ascend, as well as descend a staircase. The IBEX uses traction belts that stay in connection with the stair nosing, where the 600 Series chair incorporates two retractable carrying handles to help assist with the ascent. These both require a minimum of two-person operation for an ascent.

HOW MANY PEOPLE DOES IT TAKE TO OPERATE AN EVAC+CHAIR?

Our most frequently purchased chair for descent evacuation only, the 300H Evac+Chair, requires only one person operation*. However, depending on the Evac+Chair model, staircase structure and the circumstances of the evacuation, additional operators can be involved to assist, but this is down to the decision of the operators.*Recommendation by Evac+Chair: In situations where there are plastic/synthetic stair edges, heavier passengers or steep angled stairs, the descent speed may increase so two-person operation is advised.

DO YOU NEED TO BE TRAINED TO USE AN EVAC+CHAIR?

Although all of our evacuation chairs are designed to be easy to use, when it comes to an emergency situation we firmly believe that training can further enhance how effective your emergency equipment can be. It is your legal obligation to keep up-to-date with new regulations, with adequately trained staff in emergency escape procedures for all, including the mobility impaired.

CAN AN EVAC+CHAIR BE USED IN DOMESTIC PREMISES?

Our evacuation chairs can be used in domestic premises, but it is not generally recommended for daily use as they are designed for emergency purposes only.

WHY DO I NEED A MAINTENANCE CONTRACT?

Evacuation chairs fall under the Class 1 Medical Device Directive, as licensed by the Medical Health Regulatory Authority (MHRA).The Class 1 Medical Device Directive states, that equipment should be serviced approximately every 6 months. However, as the manufacturer, we recommend servicing every 12 months and this is accepted by the directive. Maintenance should include a physical check, not just a visual inspection - the Medical Device Directive requires both physical and visual checks be carried out, and these should be incorporated within your own risk assessments.

WORLD LEADERS IN EVACUATION FOR OVER 35 YEARS

The world's no1 evacuation chair Designed & Manufactured in the UK
View our full Evac+Chair Range Check Now!
World Leaders In Evacuation For Over 35 Years
call +44 (0) 121 706 6744
For a FREE Evacuation Site Survey