Visitors to York Dungeon are in safe hands

Visitors to York Dungeon are in safe hands

Tourist attraction, York Dungeon, has installed specialist emergency evacuation chairs from Evac+Chair International following a review of its health and safety procedures.

The dungeons welcome around 138,000 visitors a year and bring York’s gruesome history to life through its scary shows and exhibits.

The Evac+Chairs have been installed in various parts of the dungeon, including the entrance and on the main evacuation route, to provide additional support for both employees and visitors in the event of an emergency evacuation. The dungeons, which are part of the Merlin Entertainments Group, have recently undergone a comprehensive fire and health and safety risk assessment.

The complex design of the dungeons means that there are numerous floors and staircases which can present difficulties for mobility impaired individuals in the event of an emergency. The evacuation chair system has been installed to ensure people who have difficulty and are unable to independently descend staircases, can do so safely in the event of an emergency evacuation. Individuals with physical disabilities, pregnant women or the elderly are amongst those who could benefit from this additional safety facility.

Dungeon Manager, Helen Douglas, commented: “Our number one priority is ensuring we deliver memorable experiences to our visitors and that the very highest customer service and health and safety standards are maintained.

“We decided to work with Evac+Chair International because they had been recommended to us by our sister site, Edinburgh Dungeon, who were extremely impressed with their services and the quality of the product.”



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